Monika Krzesiak
Work

Innovate UK

Planning applications reimagined

Rethinking the planning application process to reduce complexity for applicants and improve decision-making for local authorities.

Gov techTender app
Innovate UK planning applications service

Context

This was a civic-tech concept exploring how the UK’s physical lamppost planning notices could be translated into a clearer, more accessible digital service for residents.

The idea focused on making local planning information easier to discover, understand and engage with through a digital-first public experience.

Challenge

Planning applications are public, but often difficult to find, interpret and respond to.

The challenge was to turn complex planning data into a clear, trustworthy and easy-to-navigate service — without losing the accuracy, detail and public accountability required in planning contexts.

My role + impact

I designed the resident-facing planning experience, including location-based discovery, application detail pages, map-based browsing and response flows.

My work focused on translating technical planning information into a more understandable and actionable interface, helping residents engage more easily with nearby proposals and local consultations.

Outcome

The concept introduced a digital layer for local planning participation — helping residents find relevant applications, understand proposed changes and respond more easily.

It showed how a clearer service experience could improve access to planning information and make public consultation more usable at a local level.