BNP ParibasDigital banking
End-to-end mobile banking experience across multiple European markets
FinTech
Context
Commonplace is a civic engagement platform supporting public consultation, urban planning and regeneration projects. The product ecosystem included public-facing project websites, map-based feedback tools, data-heavy dashboards and project editing workflows.
It enabled local authorities, developers and project teams to collect, understand and act on community input throughout the planning process.
Challenge
The main challenge was to connect a simple, accessible participation experience for residents with a powerful operational layer for project teams.
Feedback needed to be easy to submit, but structured enough to support location-based analysis, reporting and decision-making across complex consultation projects.
My role + impact
I worked across multiple parts of the platform, including public project pages, geospatial feedback flows, project dashboards and editor/admin tools. The scope supported both sides of the consultation experience: public participation and the operational tools used to create, manage and analyse engagement projects.
My work focused on both sides of the platform: making participation as simple as possible for residents, while structuring large volumes of spatial feedback into data that project teams could analyse and act on.
Geospatial UXData workflowsPlatform architecture
Outcome
The result was a two-sided product experience across the full consultation loop - from public participation and project setup to data collection, analysis and stakeholder insight.
The platform made it easier for teams to manage engagement at scale while giving residents a clearer, more accessible way to take part in local planning decisions.
Public website
Dashboards / Data analysis
Map + Project editors
